{"id":13321,"date":"2017-07-31T14:26:58","date_gmt":"2017-07-31T14:26:58","guid":{"rendered":"https:\/\/natureapproved.at\/?page_id=13321"},"modified":"2025-07-09T12:47:46","modified_gmt":"2025-07-09T10:47:46","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/natureapproved.at\/en\/customer-care\/","title":{"rendered":"Customer Care"},"content":{"rendered":"

PAYMENT METHOD<\/strong><\/p>\n

We offer you the convenience of different secure payment methods, including PayPal and Credit Card (American Express, MasterCard, and Visa).<\/p>\n

HANDLING & SHIPPING<\/strong><\/p>\n

Nature Approved can ship orders to all locations within Austria, Germany and other EU countries (Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Great Britain, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, the Czech Republic, Hungary and Cyprus).<\/p>\n

SHIPPING COST<\/strong>
\n

<\/caption>
<\/th>Flat Rate<\/strong><\/th>FREE Shipping<\/strong><\/th><\/tr><\/thead>
Austria<\/strong><\/td>\u20ac 5,00<\/td>All orders over \u20ac 39,00<\/td><\/tr>
Germany<\/strong><\/td>\u20ac 10,00<\/td>All orders over \u20ac 89,00<\/td><\/tr>
Other EU Countries<\/strong><\/td>\u20ac 15,00<\/td>All orders over \u20ac 149,00<\/td><\/tr><\/table><\/div><\/p>\n

 <\/p>\n

DELIVERY TIME<\/strong><\/p>\n

Orders typically arrive in 5 to 8 business days (Monday-Friday, not including Holidays).<\/p>\n

RETURNS<\/strong><\/p>\n

Nature Approved is responsible for getting your order to you safely. If any items arrive damaged, please notify us within 5 business-days of arrival to receive refund or a credit for next purchase. Beyond 5 business-days we cannot accept your claim. Our soaps are best stored in dry and dark places at room temperature in order to preserve quality and color.<\/p>\n

CONTACT<\/strong><\/p>\n

If you have any questions please contact us:<\/p>\n

Ly Truong<\/p>\n

Email<\/strong>: ly@natureapproved.at<\/p>\n","protected":false},"excerpt":{"rendered":"

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